Privacy Policy

1. Overview

This Privacy Policy explains how Listing Wand collects, uses, and shares information when you use the Listing Wand website and related services (the "Service").

This policy is incorporated into our Terms & Conditions.

If you have questions, email support@listingwand.com.

2. Information We Collect

We collect information in a few ways:

• Account information. When you create an account, we collect information like your email address and account identifiers. Passwords are handled by our authentication provider and are not stored directly by us.
• Billing information. If you purchase a subscription or credits, payments are processed by our payment provider (currently Stripe). We receive limited billing details such as plan status, customer ID, and transaction metadata, but we do not receive full payment card numbers.
• Content you provide. The Service may collect the photos you upload, your prompts or selections (such as structures or seasons), watermarks or logos you choose to apply, and the images the Service generates. This content may include personal information if you include it in the uploaded photo or text.
• Usage data. We collect information about how you use the Service, such as pages viewed, features used, actions taken, credit usage, job status, and basic diagnostic logs. This helps us operate, secure, and improve the Service.
• Communications. If you contact us or submit feedback, we collect the information you provide (for example, an email address and message).
• Cookies and similar technologies. We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, and help with security and analytics.

3. How We Use Information

We use information to:

• Provide, maintain, and improve the Service.
• Process uploads, generate outputs, and show your generation history.
• Process payments, manage subscriptions, and prevent fraud.
• Provide customer support and respond to requests.
• Monitor, investigate, and help prevent security incidents, abuse, and violations of our terms.
• Send service-related messages such as verification, billing notices, and updates about your account.
• Send marketing or product updates where permitted by law, and you can opt out of marketing communications at any time.

4. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers. We use vendors to help operate the Service (for example, hosting and storage providers, authentication providers, payment processors, email delivery providers, and AI model providers used to generate outputs). These providers process information on our behalf.
• Legal and safety. We may share information if we believe it is reasonably necessary to comply with law, respond to lawful requests, protect the Service, protect users, or prevent fraud or abuse.
• Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
• With your direction. We may share information when you ask us to or otherwise consent (for example, if you share a download link with someone else).

5. Data Retention

We retain information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. For example, we may retain uploaded photos and generated outputs to provide generation history and downloads, but we may delete items after a retention period or if you close your account.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices And Rights

• Account. You can review and update certain account details in the app.
• Marketing emails. You can opt out of marketing emails by using the unsubscribe link in those emails (where available) or by contacting us.
• Access or deletion requests. Depending on your location, you may have rights to request access to, correction of, or deletion of certain information. Contact us at support@listingwand.com and we will respond consistent with applicable law.

8. Children's Privacy

The Service is not intended for children under 18, and we do not knowingly collect personal information from children.

9. Changes To This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date above.